AbelCine

Front Desk Office Assistant

Customer Service - LA - Burbank, CA - Part Time

Position Overview: We are seeking a part-time Front Desk Office Assistant to serve as the welcoming, first point of contact of our organization. This role is responsible for ensuring a top-level customer experience, managing front desk operations, and assisting with administrative tasks to keep the office running smoothly. The ideal candidate is organized, customer-focused, and able to prioritize multiple responsibilities with professionalism and efficiency. This is a temp role. 

Key Responsibilities: 

Front Desk Operations: 

  • Answer, screen, and route incoming calls appropriately.  

  • Provide a warm and professional experience for clients, guests, and employees, both in person and over the phone. 

  • Direct incoming phone inquiries and walk-in customers to the appropriate department. 

  • Maintain awareness of daily office activities to effectively connect departments, clients, and visitors. 

  • Greet and escort walk-in clients, ensuring they receive the information and assistance they need. 

Administrative & Office Support: 

  • Distribute incoming mail and packages. 

  • Maintain a clean and organized reception, stock room, and front office area, including stocking office supplies, literature, pamphlets, and business cards. 

  • Assist with filing, scanning, and light administrative tasks as needed. 

  • Monitor and restock office and kitchen supplies in coordination with the Office Manager. 

  • Stock, maintain, and organize the beverage station in client lounge area. 

  • Compile and email daily office news. 

  • Assist with Training class check-ins and coordinate class lunch orders. 

  • Help with setup for special events as needed. 

Customer Support:  

  • Assist with basic customer service console tasks, such as handling spam inquiries and directing questions for other departments, while escalating legitimate issues as necessary. 

Qualifications & Skills: 

  • Strong interpersonal and communication skills. 

  • Ability to multitask and stay organized in a fast-paced environment. 

  • Friendly, professional, and customer-focused demeanor. 

  • Basic proficiency with office equipment and software. 

  • Prior experience in a customer service, front desk, or administrative role preferred. 

This is a part-time, non-exempt, 100% on-site position.
Work Hours – Mon – Fri – 12 PM – 4 PM 
Rate: $24 p/h 

AbelCine embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Apply: Front Desk Office Assistant
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